This Privacy Policy explains how DigiClub, operated by UNI AGCY LTD (“we”, “us”, “our”), collects, uses, shares, and protects information about you when you visit digiclub.pro or purchase our products. We respect your privacy and are committed to handling your personal data transparently and responsibly. This policy is designed to comply with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
1. Data controller
The data controller responsible for your personal data is UNI AGCY LTD, a company registered in England and Wales under company number 16174777, with its registered office at 24-26 Arcadia Avenue, London N3 2JU, United Kingdom. Contact: support@digiclub.pro.
2. Information we collect
We only collect the information we need to operate our website and deliver your orders.
Information you give us:
- Full name
- Email address
- Business name (optional)
- Country of residence
- Order details (kit selected, niche, coupon code)
- Messages you send via the contact form
Information collected automatically:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, referrer URL (via analytics cookies, only if accepted)
Information we do NOT collect:
- Credit card numbers, bank account details, or any payment card information. Payments are processed by third-party providers (Stripe, PayPal, Wise, Buy Me a Coffee) who handle this data directly under their own privacy policies.
- Government-issued IDs or social security numbers.
- Sensitive personal data such as health information, political opinions, or religious beliefs.
3. How we use your data and legal bases (GDPR)
- Order processing and delivery — legal basis: performance of a contract (Art. 6(1)(b) GDPR).
- Customer support — legal basis: performance of a contract and our legitimate interest in responding to queries (Art. 6(1)(b) and (f)).
- Fraud prevention and site security — legal basis: legitimate interest (Art. 6(1)(f)).
- Analytics and service improvement — legal basis: your consent (Art. 6(1)(a)) where required by law.
- Marketing emails — legal basis: your consent. You can unsubscribe at any time.
- Legal compliance — legal basis: compliance with legal obligations (Art. 6(1)(c)), including tax and accounting requirements.
4. Cookies and tracking
We use only essential and anonymous analytics cookies. We do not use advertising or re-marketing cookies. A cookie consent banner appears on your first visit, and analytics scripts are only loaded after you accept. See our Cookie Policy for full details.
5. Who we share your data with
We do not sell your personal data to anyone, ever. We share data only with the following service providers, strictly to operate the website and fulfill your orders:
- Supabase (database hosting and storage)
- Resend (transactional email delivery)
- Vercel (website hosting, infrastructure, and anonymous analytics)
- Third-party payment processors (Stripe, PayPal, Wise, or Buy Me a Coffee), who handle payment information directly
- Google Analytics (only if you accept analytics cookies)
All of these providers are bound by their own privacy policies and data-processing agreements and only receive the minimum data necessary to provide their service.
6. Data retention
Order-related data (name, email, order details) is retained for 3 years after purchase for tax, accounting and customer support purposes, after which it is deleted or anonymized. Marketing email subscriptions are retained until you unsubscribe. Contact-form messages are retained for up to 24 months.
7. International data transfers
DigiClub is operated from the United Kingdom. Some of our service providers (for example, Supabase, Resend, and Vercel) may store or process data outside the United Kingdom or the European Economic Area. When this happens, we rely on UK International Data Transfer Agreements, EU Standard Contractual Clauses, adequacy decisions, and other appropriate safeguards to protect your data.
8. Your rights (GDPR)
If you are in the EU, UK, or an equivalent jurisdiction, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate data
- Request erasure of your data (“right to be forgotten”)
- Restrict or object to processing
- Receive your data in a portable format
- Withdraw consent at any time (for consent-based processing)
- Lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office (ICO) — ico.org.uk.
9. Your rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal data we collect about you and why
- Request deletion of your personal data
- Opt out of the sale of your personal data (we do not sell data)
- Non-discrimination for exercising your rights
10. How to exercise your rights
To exercise any of the rights above, email support@digiclub.pro with your request and a way to verify your identity. We will respond within 30 days.
11. Children's privacy
DigiClub is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us and we will delete it.
12. Data breach notification
In the unlikely event of a personal data breach likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authorities within 72 hours and, where required, notify affected users without undue delay.
13. Security
We implement industry-standard technical and organizational measures to protect your personal data, including HTTPS encryption in transit, encrypted-at-rest databases, access controls, and regular security audits of our providers.
14. Updates to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent version.
15. Contact
For any questions about this Privacy Policy or our data practices, contact support@digiclub.pro.
UNI AGCY LTD
Company number 16174777 · Registered in England and Wales
24-26 Arcadia Avenue, London N3 2JU, United Kingdom
Contact: support@digiclub.pro